How to Exclude Files from Norton Antivirus Scans?
In the race of being the excellent Antivirus software Norton 360 security has become the first choice of tech customers to safeguard their data and device from large number nefarious threats. The advance security features of Norton Antivirus supports the online as well as offline protection of the customer’s system, without impacting its performance & speed. Though it’s the best Antivirus program, still the irregularity and software related technical errors can be a big trouble.
Sometimes, Norton 360 Security or Antivirus security suite might astray its customer that a particular file or folder has a virus even when the one know it doesn't. This awry is known as false positive and could be very frustrating. But fortunately, a customer can force the Norton antivirus to ignore such files/folders.
Alike other good antivirus software programs, the Norton 360 Antivirus security allow its customer to exclude files and folders from being scanned. What this antivirus does? This security suite essentially assists the antivirus to no longer look at that file or folder.
Norton blocks it from the program's vision so that the antivirus won't tell the customer whether a virus is there or not.
Apparently, this might be a good feature if Norton security program keeps telling its customer that a specified document file or folder, is having a virus even though the one knows it isn't. Nonetheless, excluding complete folder from being scanned is not always sensible, especially when it is a folder including the Downloads file that normally collects new files, which could potentially be malicious.
Exclude Files and Folders from Norton Antivirus Software Scans
The steps for excluding custom folders & files from Norton 360 Security program are given below, and it should perform similarly in other editions of Norton Antivirus software:
- Open the Norton 360 security software.
- Choose ‘Settings’ option.
- Select the Antivirus option from the Settings screen.
- Go into the ‘Scans and Risks’ tab.
- Look for the Exclusions/ Low Risks section.
- Click on Configure [+] next to the button that you want to make changes to.
- Two sets of options are available there;
One supports exclusions to Norton security product scans and the other supports exclusions to the real-time security features of the Norton 360 security software, such as SONAR, Auto-Protect and Download Intelligence Detection.
- In the exclusions screen, utilize the ‘Add Folders and Add Files’ options in order to make new exclusion rules.
- After making changes according to your preference, be sure to click on ‘OK’ in the ‘exclusions window’ in order to save the changes.
- Now, you can exit any of the open windows and even close down or minimize the Norton Antivirus
Important: The technical customer support experts of pctech24 recommends the customer to ‘exclude the files and folders only if the users are confident that they're not infected’.
The excluded file or folder will not be seen by Norton antivirus security, and therefore will not be safeguarded by the protection suite. Anything which is ignored by the security product might end up having viruses later on, because the software application won't know about them as they're being excluded from scans and real-time Norton Virus protection.
The aforementioned steps will support the customer in excluding the files or folders that they want to, but the customer support professionals always recommend to do so, only if the users are confidentially sure about the file. If you are not sure about ‘a file you want to exclude is safe or not’ then take the support from the certified & experienced customer support experts of PCTECH24. Our Norton technical customer support experts will provide proper step –wise assistance support. Call us on our toll-free Technical support phone number – 0-800-368-7760 (UK) or contact the technical support experts via our live chat support service. Rely on us and get the trustworthy, 24x7 available and instant technical support services every time you need.
